Our Children's Safety & Cancellation Policies

 

Your appointments are very important to the LML team members, it is reserved especially for you, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

 

Apply to:  All customers

Apply Cancellation Fee Within:  24 hours

Cancellation Fee:  Percentage of appointment value 50%

No Show Fee:  Full appointment value

Class Cancellation Fee:  Percentage of appointment value 100%

STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY!

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 24 hours in advance because we know how easy it is to forget an appointment you booked months ago.  Since the services are reserved for you personally, a cancellation fee will apply. 

  • Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.

  • “NO SHOWS” will be charged 100% of the reserved service amount.

  • Appointments made on the same day as the appointment will be charged 100% of service for No Show or Late Cancel under 4 hours prior to appointment and 50% of service if they cancel 4 or more hours before appointment.

  • Any services requiring a deposit must also cancel 24 hours prior to appointment to receive a refund. Even if you have placed a deposit if you no show you will be charged the 100% of appointment (minus your deposit).

  • New Clients: If you book an appointment that takes up 30 min or more time a deposit may be required. Any deposit will be returned if you cancel 24 hours prior to your appointment.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our LML team members scheduled filled, thus better serving everyone. Label Me Lindsay's policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clientele. Thank you for viewing and supporting our policies criteria.

Children's Safety Policy

Children are only permitted in the salon or spa area when having a service or while accompanied by another adult. For safety reasons and insurance purposes, no child under the age of 12 may accompany you while you are having a service. We do not have the facilities to care for children. We love children, and we hope you understand, we cannot assure their safety in a professional environment. We also do not want to compromise the relaxation of our guests.  Your understanding is greatly appriciated. 

No Cell Phones:

With tranquility as our main concern, we ask that you please observe our no cell phone policy. We request that you turn off all cell phones before entering Label Me Lindsay's service area. All emergency calls can be directed through our front desk or you may stop your service to take call in the lobby or outside. Please understand this is for the comfort of our guests.

Talking:

We love to chat and catch up with all of our clients. While talking we do request a lowered volume to maintain tranquility at Label Me Lindsay. 

 Lashes From other salons:

We no NOT touch up other peoples work. We have done lashes since 2010 and due to many bad past experiences we have firm NO on foreign fills. We would require you to remove and do a full set with us. We understand this does not work for everyone and that is ok. There are many other places that will do foreign fills.

Removing Lashes from other salons:

We do not remove lashes from other salons unless we are doing a full set on you. We do not know what techniques or glue they used and do not want to be responsible for any damage to your lashes. We always recommend going back to whoever put them on to have them removed. All of our polices are enforced for a reason. Unfortunately past clients ruin things for future clients and this is just not a service we provide. There are other salons that will do this for you.

Any service involving eyes like lash lifts, extensions, and tints must be over the age 18.

Thank you for your understanding and abiding by our policies.

 Keep in mind all of our policies are subject to change at any time- LML Staff